At Ibah Ubud, Bali, we prioritize your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and disclose your personal information. Please read the following carefully to understand our practices regarding your personal data.

Data collection
Ibah collects personal data such as name, contact details, financial information, and preferences when you make a booking, contact us, or use our services. We also collect data about your usage of our website and interactions with our services.

How we use your data
• Bookings and services: To process bookings and provide services.
• Personalization: To improve personalization and customer service.
• Marketing and research: To conduct market research and promotional activities.
• Legal compliance: To comply with legal obligations and protect our rights.

Sharing and disclosure
We may share your data with:
• Ibah group companies: For business and administrative purposes.
• Service providers: Assisting in service delivery.
• Legal authorities: As required by law.

Data security
We implement strict security measures to protect your data from unauthorized access. However, please note that data transmission over the internet may not be completely secure.

Cookies
Our website uses cookies to enhance user experience and track site usage. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Retention of personal data
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes.

Your rights
You have the right to access, correct, or delete your personal data. You can also object to or restrict certain types of data processing and request data portability.

Changes to this policy
We may update this privacy policy periodically. Any changes will be notified to you through the contact details provided or via our website.

Contact us
For queries, comments, or complaints regarding this policy, please contact us at: Email: info@ibahubud.com.

Data collected
We collect various types of personal data, including:
• Identity data: Name, date of birth, nationality.
• Contact data: Address, email, phone number.
• Financial data: Bank account and payment details.
• Transaction data: Details about payments and bookings.
• Profile data: Interests, preferences, and feedback.
• Usage data: Information about how you use our website.
• Accessibility data: Health-related information for service access.
• Wellness and health data: Information related to spa and dietary needs.
• Marketing data: Preferences for receiving marketing communications.
• Children’s data: Data related to minors under 18 years.

Lawful basis for processing
We process personal data based on:
• Legitimate interests: To conduct and manage our business.
• Performance of contract: To fulfill our contractual obligations.
• Legal obligations: To comply with the law.
• Consent: For specific uses of your data, which can be withdrawn at any time.
• Protection of vital interests: To protect your vital interests or those of another person.

Marketing and your choices
With your consent, we provide marketing communications that may interest you. You can withdraw your consent at any time by contacting us.

Data sharing
We may share your data with:
• Service providers: For IT, payment processing, and other services.
• Social media platforms: If you use your social media account to sign up with us.
• Legal authorities: As required by law.
• Third parties: In case of business transfers or sales.

Data security and retention
We use strict security measures to protect your data and retain it only as long as necessary for the purposes outlined in this policy.

Cookies and links
We use cookies to enhance your experience and track site usage. Links to third-party websites are not covered by this policy.

Privacy policy changes
We may update this privacy policy periodically. Changes will be communicated via our website.
For further information or assistance, please contact us at: Email: info@ibahubud.com
By integrating and streamlining our privacy practices, Ibah ensures comprehensive coverage of all aspects of personal data management, reflecting our commitment to your privacy and security.